📱 WhatsApp (fastest)
Message our WhatsApp Business number in English or Arabic. Perfect for quick questions about family stays near Al-Masjid An-Nabawi during Umrah or Hajj.
Message on WhatsApp ↗Contact MedinaHomestays
Tell us about your Umrah or Medina visit & we’ll match you with a host family.
Send us a quick message with your travel dates, who is traveling, and how close you’d like to be to Al-Masjid An-Nabawi. A real person in Medina will reply and help you choose the right family home.
Reach out your way
Choose how you’d like to connect
Pick the channel that feels easiest for you. Most guests simply send a short WhatsApp message like “We’re a family of 4 coming for Umrah in March” and we guide them from there.
💬 Telegram
Prefer Telegram? Reach us on our official account for itinerary questions, airport timings, and homestay options if you already booked a hotel near the Haram.
Open Telegram ↗✉️ Email
For detailed questions, family requirements, or group bookings, email us your plan and we’ll reply with curated homestay suggestions.
Email MedinaHomestays ↗See photos from Medina, guest experiences, and moments with local families. You can also send us a DM if that’s easiest for you.
Visit Instagram ↗How soon do you usually reply?
Most messages receive a reply within a few hours during Medina daytime (GMT+3). For guests in the USA, Canada, and Europe, we often reply while you are awake.
What information should I share in my first message?
Please mention your country of travel, number of guests (adults & children), Umrah or Medina dates, and whether you already have a hotel near the Haram.
Can I speak to my potential host family before booking?
Yes. Once we suggest a suitable family, we can arrange a short call or voice notes so you feel comfortable before confirming your stay.
Based in Medina, Saudi Arabia (GMT+3). We respect prayer times and will reply as soon as possible.