Privacy Policy
Effective Date: [10-04-2025]
Website: www.medinahomestays.com
At Medina Homestays, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect personal information you provide directly, such as:
- Your name, email address, and phone number (e.g., when you contact us or book a stay)
- Booking details (dates, preferences, number of guests)
- Messages you send us via WhatsApp, Telegram, or our contact form
We may also collect technical data such as:
- Your IP address and browser type
- Pages visited and time spent on the site
- Cookies and tracking tools (see Section 5)
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Connect you with a suitable host family
- Provide customer support and answer your inquiries
- Send you updates about your reservation or experience
- Improve our website, services, and guest experience
We will never sell your personal data to third parties.
3. Sharing Your Information
We may share your booking and contact details only with the trusted host family you are staying with. This helps ensure smooth communication and a meaningful stay.
We may also share information with:
- Service providers (such as email or hosting tools) under strict confidentiality agreements
- Authorities, if legally required to do so
4. How We Protect Your Information
We take the security of your data seriously and use:
- Encrypted communication (SSL certificate)
- Secure booking forms
- Access controls for internal data handling
5. Cookies & Tracking
We use cookies to improve your browsing experience, such as remembering your preferences or tracking how you found our site. You can control or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Request access to your data
- Correct or delete your information
- Withdraw consent to receive marketing emails
To exercise your rights, email us at [insert your email].
7. Third-Party Links
Our site may contain links to other websites (such as external blogs or booking tools). We are not responsible for the privacy practices of those sites.
8. Updates to This Policy
We may occasionally update this Privacy Policy. Changes will be posted on this page with a new “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 Email: info@medinahomestays.com
📞 Phone/WhatsApp: +966 50 887 0896
🌐 Website: www.medinahomestays.com
